French version: QUALITY AT WORK A Personal Guide to Professional Standards

Quality sets you and your product apart. The seven sections in this innovative handbook provide a guide for setting quality standards based on your personal and professional goals, and implementing them. Using such novel concepts as the Q-match, P-A-S Options, role-storming, and principles of prevention, this hands-on book will take you through each step of the process needed to develop a plan and achieve maximum results. Included are the ten basic components of quality most helpful for beginning or changing a quality program. As stated in the preface, "This book is for everyone who works." Unless you are among the rare few who don't, this book is for you.